My mum came in for a cut and blow dry today with Lindsay. Not only is her hair lovely, but she cannot praise Lindsay enough – they got talking about everything going on, furlough etc. and my mum was made to feel so welcome and relaxed. My mum’s had such a difficult time recently, like many, but was treated with such kindness from the team here – she left crying happy tears!! Thank you all, especially Lindsay and Steven (I believe), for making her look and feel amazing.